Healthcare communications

With our highly experienced, highly educated team of scientific experts, we deliver strategic planning workshops, scientific platforms, and robust narratives. Our focus on scientific storytelling and data visualisation creates narratives that will resonate with your audiences.

From strategic publications planning workshops to development of ongoing publications processes and delivery of content, we offer support at every stage.

We offer a range of solutions to help you identify key external experts, including those who are digitally active, as well as and establish a solid plan for engagement.

We pride ourselves on delivering high-quality, in-person, virtual, and hybrid meetings using a range of tools and formats to fully engage your stakeholders. From standalone meetings to workshops and advisory boards, we provide the input you need, whether that’s strategy, content development, seamless implementation, or all three. We also offer a full suite of congress services, including expert management, symposia delivery, and congress coverage.

We can develop and support the rollout of long-term initiatives to raise the standard of care in a therapeutics area, including steering committee engagement and vision setting, management of consensus programmes and publications, and delivery of educational HCP tools and interventions at global, regional, and in-country levels.

We offer some of the most experienced creative minds in the business to provide high-impact, resonant brand concepts that are always grounded in your strategic goals. We can create concepts from scratch, take a concept from global to local, or roll out existing concepts across a range of materials and channels, depending on your needs.

From coherent brand strategies to brand manifestos, narratives, and messaging, our approach is rooted in storytelling and combines science with empathy to deliver maximum impact.

Our omnichannel approach connects stakeholders across email, social media, and in-person meetings, enabling you to deliver the right message to the right person at the right time through multiple platforms. From robust strategy to award-winning delivery, we create customer journeys that deliver results for your brand.

With a wealth of experience behind us, we understand the complexities of launching a brand at both the international and local levels. From new product launches to brand reinvigoration and new indications—we couple robust strategy with intelligent delivery—whether that’s in primary care or for a rare or ultra-rare setting.

We combine the expertise of our brand-specialist writing team with our creative and digital flair to ensure that your meeting and materials stand out.

We create engaging learner journeys that incorporate the full range of learning preferences and understand the importance of personalisation, reinforcement, and fun in ensuring knowledge retention.

With our experienced training partners, we push even high-performing teams to challenge themselves and achieve excellence. We use a range of training techniques, incorporating communications skills, mirroring and managing status, and acting and roleplay, to name a few.

With a firm understanding of the modern learner, we enhance our content with digital and experiential elements such as animation, video, quizzes, and gamification.

We offer robust training solutions for both sales teams and MSLs, combining scientific rigour with a firm understanding of educational theory and preferences. From e-Learning to in-person training, we design bespoke programmes tailored to the specific needs of your learners.

Our integrated medical education and patient insights services enable us to develop HCP and patient training that is fully attuned to the needs of these audience groups. Our person-first approach means that we design training based on consultation with the end user, often delivered in collaboration with experts in the field, to ensure that we meet learning objectives every time.

With decades of experience at our fingertips, we deliver effective, nuanced and, importantly, compliant media launches and data communications. Our strategic approach means that clients can be sure of the quality, as well as the quantity, of coverage.

We help shape corporate profiles and raise awareness, with a specific focus on biotechs and mid-sized pharma. We also have the confidence and experience to manage your reputation, to ensure that your issue does not become a crisis.

We create memorable disease awareness campaigns rooted in patient and HCP insights, at both the international and local levels.

We confidently navigate compliance considerations to deliver targeted, appropriate, and impactful digital and social campaigns for both HCPs and the public.

We deliver strategic, award-winning internal communications programmes, informed by empathy and driven by creativity. We understand the importance of your internal stakeholders and can confidently engage with senior team members and a range of different functions.

Our insights-first, person-centred approach helps clients implement relevant, relatable, and compliant patient programmes. We offer patient audits, one-to-one insight gathering, roundtables, and advisory boards, as well as patient journey mapping and ethnographic research.

We help clients define their patient partnership strategy through research and workshops, as well as working with internal stakeholders to generate understanding and awareness of a patient-centred approach.

We combine an insights-driven approach with our creative design and writing skills to develop materials that provide patients with the clarity they need in a format that works for them.

We support clinical trial success with a focus on the needs of the patients, providing engagement tools and supportive materials to help them navigate the complexities of enrolment, and participation.