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Engage your audience with the right channels, right frequency and right content

We have surveyed over 65,000 physicians in over 25 therapeutic areas worldwide on their omnichannel preferences and behaviour, that make up over 50 million datapoints accessible in highly interactive tools.
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More than 50 life science companies trust Navigator365™ to help them reimagine their customer engagement

Navigator365™ has become a critical part in the tactical planning of our marketing activities as it’s easy to consider trade-offs between different channels.

Head of Commercial Excellence leading biopharma company

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What’s new in 2024?

We're excited to announce the release of our latest Navigator365™ Core datasets (Q3 2024)!

We’ve also launched several new design and functionality updates for improved usability and even more evidence-based insights, including:

 

  • New channels: Rep/AM instant messaging, Pharma social media, Pharma symposium, eCME (in 3rd party media tool)
  • Improved executive summary in infograph-style
  • Improved report structure
  • Numerous new insights and improved charts/visualizations

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HCPs surveyed annually 

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geographic markets worldwide

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on- and offline channels covered (owned/paid/earned)

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data points for in-depth analysis

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companies use it for mix decisions

Our people work hard, and they do it together.

What We’re Doing

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BENCHMARK YOUR COMPANY AGAINST OTHER LEADING PHARMA COMPANIES

See how your own company stacks up against the competition, both at the company level and the channel level. For a deep dive benchmark at the brand level, find out more about Navigator365™ Cx Benchmark!


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Navigator365TM Core – Benchmark your company against leading pharma companies

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Move to a truly personalized omnichannel experience

Navigator365 offers you all the tools and evidence to answer you key business questions:

 

  • The communication preferences of your target audience

  • Which channels your target audience most often interacts with

  • The impact of channels on your target audience’s prescribing behaviour

  • The optimal channel, content and media mix to create an unparallelled CX

  • How to optimize your media spend by identifying the best 3rd party media

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Our data covers over 50 on - and offline channels and encompasses insights on both reach and impact

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Project the impact of your campaign plans

Fuelled by powerful insights from Navigator365™ Core, the free Planner companion tool helps you build a robust omnichannel plan. With Navigator365™ Planner, you can:
 
  • Quantify your campaign plans and project the impact they will generate within your target audience
  • Convert your insights of Navigator365 and translate them into a quantified plan
  • Infuse your campaign plans with country-& specialty-specific channel reach & impact data
  • Configure your key messages and predict exposure to them
  • Get visibility on the cadence of your campaign at the channel and customer level

EMEA

Urologist

Rheumatologist

Pulmonologist

Psychiatrist

Paediatrician

Orthopedist

Ophtalmologist

Oncologist

Neurologist

Nephrologist

Internist

Hematologist

Gynecologist

GP

Gastroenterologist

Diabetologist

Endocrinologist

Dermatologist

Cardiologist

North America

Urologist

Rheumatologist

Pulmonologist

Psychiatrist

Paediatrician

Oncologist

Neurologist

Nephrologist

Intensivist

Infectiologist

Hematologist

GP

Endocrinologist

Dietician

Dermatologist

Cardiologist

LATAM

Rheumatologist

Pulmonologist

Psychiatrist

Paediatrician

Ophtalmologist

Oncologist

Neurologist

Hematologist

GP

Endocrinologist

Dermatologist

Cardiologist

AsiaPac

Surgeon

Rheumatologist

Pulmonologist

Psychiatrist

Paediatrician

Ophtalmologist

Oncologist

Neurologist

Internist

Infectiologist

Hepatologist

Hematologist

GP

Gastroenterologist

Endocrinologist

Dietician

Dermatologist

Cardiologist

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Consult summary reports full of actionable research, deep dive into the data yourself with our interactive PowerTools and discover some platform-only content.

The data quality is very good and I use it on all my launches. It has really helped me and my team identify the best way to interact with our customer.

BU Director — Top 20 biopharma company

Analytical PowerTools enable you to get the most out of your datasets

Combine data from multiple specialties and markets, compare between countries and specialties, gain 3rd-party media insights, view trends and insights over time, assess your position versus the competition, and segment on demographics and patient types…

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Explorer

Explore all data in your comprehensive research decks and get contextual guidance that explains key concepts

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Consolidated sets

Combine data across geographies and specialties to get an aggregated view

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Head to head

Compare between markets and/or specialties

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3rd-party media

Gain 3rd-party media insights and challenge your 3rd-party spend with actionable data on 8 types of third party media

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Company benchmarking

Assess your position versus the competition – view top 30 company ranking per channel or channel category

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Segmentation

Filter on demographic criteria, behavioural aspects and on doctors treating specific patient groups

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Time trends

Visualize trends and changes over time across markets and specialties

Navigator365TM Planner

Turn strategic thinking into practical campaign planning! Fuelled by powerful insights from Navigator365™ Core, the Planner companion tool helps you build a robust omnichannel plan.
Book exploratory call

Navigator365TM Tracker

Track your campaign for high impact! Easy-to-use dashboards that provide real-time reporting on channel and campaign performance will help you stay – or get – on track with your omnichannel campaign.
Book exploratory call

“Navigator365™ has become a critical part in the tactical planning of our marketing activities as it’s easy to consider trade-offs between different channels.”

Head of Commercial Excellence Leading biopharma company

“The data quality is very good and I use it on all my launches. It has really helped me and my team identify the best way to interact with our customer.”

BU Director Top 20 biopharma company

“We have used Navigator365™ for years now when defining our local go-to-market strategy. I continue to be impressed with the data quality, the level of detail and richness of the data.”

BU Head Local affiliate of biopharma company

Book a 30-minute call with one of our omnichannel experts

Learn how the robust datasets from Navigator365™ can help you define, plan and measure your next omnichannel (launch) strategy!

Get in contact to find out more about our other capabilities